SERVICES
We ship nationwide.
International shipping is available for Singapore, Indonesia, Thailand, Philippines, Hong Kong, Taiwan, China, Australia, United States of America, Canada, United Kingdom. For countries not listed, e-mail us at [email protected].
After your order is verified, the goods will be shipped in 2-14 working days (excluded weekend), varies depending on stock availability and the necessity of stock transfer. There are some cases where orders may be delayed due to factors out of our control. Mentega is not responsible for any delays and/or damage caused in-transit by the postal service, courier or customs agencies.
CUSTOMS
Any customs or import duties charged once a delivery reaches its destination country is the responsibility of the customer. Unfortunately, we have no control over these charges and cannot tell you in advance what the cost would be, because customs policies and import duties vary widely around the world. If you would like to know how much your duties will be on an order, you should contact your local customs office.
DELIVERY STATUS
When your order leaves our warehouse, you will receive a tracking number via e-mail which you can use to track your order.
DELIVERY CHARGES
Domestic shipping (Malaysia)
RM10 standard 2-14 business days
Free Delivery with purchase of RM200 and above.
International shipping
Vary according to destination 2-30 business days.
Please contact us at [email protected] for any purchases above RM450.